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Williston Grand Opening Sale Oct 30 to Nov 1
Paradise Spas and Outdoor Living

Service and repair

Hot tub service from the store that sold it

When something is not right with your spa, you call us, not a shipping label. Our Minot team services the hot tubs and swim spas we sell, and we keep parts and water care on the shelf.

Call 701-838-2614
Paradise Spas team member checking a running hot tub

What we help with

Call the store and tell us what you are seeing. Many problems can be sorted out on the phone in a few minutes. If it needs a visit, we will set one up.

  • Error codes on the topside
  • Heater, pump and jet problems
  • Leaks
  • Startup after delivery or after draining
  • Winter freeze worries
  • Water that will not stay clear

Parts and water care

We stock filters, chemicals and common parts for the brands we sell, and we can order the rest. Bring your old filter in and we will match it.

Before you call

Have the brand and model handy (usually on a sticker inside the equipment door or on your paperwork), any code showing on the topside, and a photo if you can. It speeds things up.

Request service

Tell us the brand, the model if you know it, and what is going on.

What can we help you with?

4.4 on Google from 192 reviews · Minot since 1994

Rather talk? 701-838-2614, 24/7

Frequently asked questions

Still have a question? Call or text 701-838-2614, answered 24/7.

Do you service hot tubs you did not sell?

Call and ask. We focus on the brands we sell so we have the parts and training, but we will tell you honestly whether we can help.

My hot tub stopped heating in the cold. What do I do?

Call us right away at 701-838-2614, any time. Keep the cover on and latched. Do not drain it in freezing weather unless we tell you to.

Do you do service in Williston?

Yes. Call the main line and we will schedule it.

Visit a store

Come climb in, feel the jets and ask anything. Call ahead and we will make sure the model you want is on the floor.

Hours and directions →
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Get today's local price

We call or text back, usually within 2 hours during store hours.

What can we help you with?

4.4 on Google from 192 reviews · Minot since 1994

Rather talk? 701-838-2614, 24/7